FAQ
Are you new to working with DEM or considering working with us? If so, you may have some questions or concerns. Here are the most frequently asked questions so you can learn how DEM can help you.
Q：Who are we?
A：Designer, Manufacturer, Global Supplier of Gas cutting products & Welding equipment.
Q：Why should you buy from DEM?
Over 15 Years in developing and sourcing welding and cutting equipment and its parts .
We have a professional team for OEM & ODM， and quality control.
High quality &diversified products, variety of gas pressure regulators and welding products.
The latest production facilities and professionals who are continuously committed to improve the value of our products and services for the benefit of all our present and future customers.
Our ultimate goal is to satisfy our customers’ needs in the most competitive manner of both quality and price.
Q：Is there any additional service that DEM offer to Vlp buers?
DEM special free service for VIP buyers:
1. Packaging design.
2. Help Goods collection in china, shipped together.
3. Free storage of packing and goods.
4. Help Check and confirm products quality, and ability of other new supplier in china.
5. Supply More welding and cutting related products basic on the cooperation with 100+ suppliers.
Q：How can we guarantee quality?
A：Always a pre-production sample before mass production;
Always 100% quality checking before shipment.
Q：Which type payment is acceptable?
A：Accepted Delivery Terms: FOB, CFR, CIF, EXW, DDU, Express Delivery；
Accepted Payment Currency: USD, EUR, CNY;
Accepted Payment Type: T/T, L/C, Western Union, Cash.
